A report we can act on in minutes has these in the first post:
Pick the right prefix: Bug for something broken, Detection for a ban or a detection warning. For a detection, add how long you had used the product, which features were on, and whether you played on a fresh account.
Never post your license key or order number. If the problem is about your order, open a ticket at aimjunkies.net/support. Check aimjunkies.net/status first: if the product is already marked Detected or Updating, the team knows.
- Game, product and version, exactly as in Dashboard › Purchases.
- What you did, step by step.
- What happened, and what you expected.
- The exact message, a screenshot, or the launcher's crash.log.
Pick the right prefix: Bug for something broken, Detection for a ban or a detection warning. For a detection, add how long you had used the product, which features were on, and whether you played on a fresh account.
Never post your license key or order number. If the problem is about your order, open a ticket at aimjunkies.net/support. Check aimjunkies.net/status first: if the product is already marked Detected or Updating, the team knows.