Help is faster when everything is in the first post. Before you open a thread here, have this ready:
Never post your license key, your order number, payment details or account email in a thread. This forum is public. Anything about one specific order goes in a ticket, where only our team can see it: aimjunkies.net/support
Product down or updating? Check aimjunkies.net/status first. Threads asking about a status that is already posted there are closed.
- Game and product, exactly as they appear in Dashboard › Purchases.
- The exact message the launcher shows, copied as text or a screenshot.
- What you already tried, so nobody asks you to do it twice.
- Windows version (Settings › System › About).
- If the launcher crashed, the crash.log file it saved.
Never post your license key, your order number, payment details or account email in a thread. This forum is public. Anything about one specific order goes in a ticket, where only our team can see it: aimjunkies.net/support
Product down or updating? Check aimjunkies.net/status first. Threads asking about a status that is already posted there are closed.